Last Updated: March 14, 2026
RallyMate (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
When you create an account, we collect:
With your permission, we collect location information to help you find nearby courts and players. You can control location permissions through your device settings.
We automatically collect:
If you make payments through the app, payment information is processed securely by our third-party payment processor. We do not store your full credit card details.
Content you create or share in the app, including session posts, messages, and court reviews.
We use the information we collect to:
Your profile information (name, photo, skill level) is visible to other users when you join sessions or interact on the platform.
We share data with service providers who help us operate, including:
We may disclose information if required by law, subpoena, or to protect our rights, safety, or the safety of others.
If RallyMate is acquired or merged, your information may be transferred to the new entity.
We may share anonymized, aggregated data that cannot identify you personally.
We retain your information for as long as your account is active or as needed to provide services. After you delete your account, we will delete or anonymize your data within 30 days, except where we must retain data for legal or legitimate business purposes (e.g., fraud prevention, compliance).
You can access and update your account information in the app settings.
You can request deletion of your account and personal data at any time. Visit rallymate.io/delete-account or contact us at privacy@rallymate.io.
You can opt out of promotional emails by clicking unsubscribe or updating your notification preferences in the app.
You can disable location access at any time through your device settings. This may limit certain features.
We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
RallyMate is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
RallyMate is operated in Australia. If you are located outside Australia, your information will be transferred to and processed in Australia, which may have different data protection laws.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app. Continued use of the app after changes constitutes acceptance.
For privacy questions, data requests, or concerns, contact us at:
Email: privacy@rallymate.io
Support: rallymate.io/support